switch microsoft authenticator to new phone

For example, they misplaced their device, uninstalled the 2FA app, or removed Zoom from their 2FA app. You can reset a current 2FA setup if a user lost access to their 2FA setup. Note: You can share the instructions to set up 2FA with your users. If user roles or groups were specified, click Save to confirm the changes.Users belonging to specific groups: Enable 2FA for users that are in the specified groups.Ĭlick the pencil icon, select the groups, and click OK.Users with specific roles: Enable 2FA for roles with the specified roles.Ĭlick the pencil icon, select the roles, and click OK.All users in your account: Enable 2FA for all users in the account.Select one of these options to specify users to enable 2FA for:.If a verification dialog appears, click Enable or Disable to verify the change.Under Security, click the Sign in with Two-Factor Authentication toggle to enable or disable it.In the navigation menu, click Advanced then Security.Sign in to the Zoom web portal as an admin.You can enable two-factor authentication for all users in your account, users with specific roles, or users in specific groups. Users with the work email (email and password) login type.Zoom Rooms for Conference Room for Windows or macOS, 5.2.1 or higher.Zoom desktop client for Windows, macOS, or Linux, 5.2.2 or higher.Microsoft Authenticator ( Android, iOS, Windows).Android or iOS device with a 2FA app that supports Time-based One-Time Password (TOTP) protocol.Pro, Business, Education, or Enterprise account.

Prerequisites for two-factor authentication (2FA) Enable 2FA

How to sign in using a 2FA recovery code (user).

Use two-factor authentication through SMS.

Use two-factor authentication through the authentication app.

Reset two-factor authentication for select users.

Note: If two-factor authentication is disabled, users with a work email login type are required to enter a time-based one-time password (OTP) sent to their email if Zoom detects an unusual login from a different country or device than normal.

Admins can also reset an existing 2FA setup if a user has lost access to their 2FA app. This provides an additional layer of security since users will need access to their phone to sign in to the Zoom web portal, desktop client, mobile app, or Zoom Room.Īdmins can enable 2FA for users, requiring them to set up and use 2FA. Two-factor authentication (2FA) is a two-step sign-in process that requires a one-time code from a mobile app or text message in addition to the main Zoom sign-in.

Switch microsoft authenticator to new phone